THE DIGITAL PLATFORM FOR MACHINE BUILDERS
Connect your customers, service teams and business processes.
Afterbase brings customer portals, service operations, business insights and AI automation together in one platform, connected to your existing systems. Scale your aftersales and service without scaling your team.
One platform. Four powerful solutions.
EXPLORE THE PLATFORM
Everything around your machine. Connected.
Discover how Afterbase brings customers, service teams, business insights and automation together.
Select a solution to discover more.
More time for service. Less administration.
Equip your service team with a digital workspace for machine information and daily workflows. Create service reports, inspection forms and checklists with the Form Builder.
- Digital service forms and inspections
- Create your own forms with Form Builder
- Structured capture of work performed
- Seamless integration within IXON Cloud
Give customers the information and service they need.
Turn every delivered machine into a digital starting point for a stronger customer relationship. Customers find the information they need and connect directly with your team.
- An overview of their machines and installations
- Technical documentation and relevant files
- Spare parts and customer-specific information
- Seamless integration within IXON Cloud
Automate work, even between organizations.
Afterbase automates recurring processes within your organization and transaction exchanges with connected partners. Two practical applications show how.
- AI Buddy Service Email Analyzer analyzes messages and supports ERP processing
- Partner Networking connects organizations and ERP systems
- Purchase orders can be entered automatically into supplier ERP systems
- Order confirmations are received and processed automatically
AI Buddy · Service Email Analyzer
AI analyzes incoming service emails and helps create quotations and orders in Ridder iQ.
Partner Networking
From scattered emails to a connected supplier network.
Invite suppliers, configure the connection once and automatically exchange purchase orders and confirmations between organizations and their ERP systems. People stay in control of exceptions and can intervene when needed.
Turn operational information into better decisions.
Connect your business data and present it through clear dashboards and analyses, helping teams and management act on what matters.
- Dashboards and KPIs with Power BI
- Visibility into operational developments
- Reporting across relevant data sources
- AI-assisted business data analysis
Data Connectivity
Your existing data sources. Connected to Afterbase.
Connect your ERP, documents and other data sources to Afterbase. In the cloud and on-premises.
ERP systems
Connect your ERP, including Ridder iQ, Trimergo or Isah, to Afterbase.
Files and documents
Connect file servers, SharePoint and documents to your workflows.
Other data sources
Bring databases, APIs and cloud applications together.
IXON Cloud Integration
Machine data and business context in one familiar environment.
Afterbase is an IXON Partner and integrates seamlessly within IXON Cloud. Service teams and customers sign in to IXON Cloud and can see not only machine data from IXON Edge Gateways but also relevant ERP and business context through Afterbase.
Explore the Ecosystem
PROVEN IN PRACTICE
Built for real machine builders.
From customer portals to connected service processes, Afterbase is already used in real operations. Explore customer stories and see how the solutions come together.
Explore customer storiesDiscover what Afterbase can do for your organization.
See how the four solutions fit your business processes.
Book a demo